Mar Medical Group
Messaging Terms
Mar Medical Group Alerts is our SMS messaging program. By opting in, you agree to receive periodic text messages from Mar Medical Group, which may include wellness tips, booking confirmations, retreat updates, promotional offers, and other related notifications.
Opt-Out Instructions
You can cancel the SMS service at any time. Simply reply “STOP” to any message you receive from us. We will send a confirmation message to confirm your unsubscription. After that, you will no longer receive SMS messages from us.
Rejoining Instructions
To resume receiving messages from us, you may re-enroll at any time by signing up through our website or replying to a previous message. Once re-enrolled, SMS messages will resume as before.
Help Instructions
If you are experiencing any issues with our SMS program, you can reply “HELP” to any message for assistance. You may also contact our team directly:
Email: [email protected]
Phone: 727-235-7157
Carrier Liability Disclaimer
Mobile carriers are not liable for delayed or undelivered messages.
Message and Data Rates Disclaimer
Standard message and data rates may apply for messages sent to and from us. Message frequency may vary depending on your interaction with our services. For questions about your data or text plan, please contact your wireless service provider.
Privacy Policy
For more information on how we collect, use, and protect your personal data, please refer to our Privacy Policy (located on our website).
Compliance with Industry Standards
Our messaging practices follow applicable industry guidelines to maintain a secure and respectful communication experience.
Legal Compliance
By opting into our SMS program, you confirm that you are the authorized user of the mobile number provided and consent to receive text messages from Mar Medical Group. You agree to comply with all applicable laws and regulations in Belize related to electronic communications and data privacy.
By checking this box, I consent to receive transactional messages related to my account, orders, or services I have requested. These messages may include appointment reminders, order confirmations, and account notifications among others. Message frequency may vary. Message & Data rates may apply.Reply HELP to 727-235-7157 for help or STOP to opt-out.
By checking this box, I consent to receive marketing and promotional messages, including special offers, discounts, new product updates among others. Message frequency may vary. Message & Data rates may apply. Reply HELP for help or STOP to opt-out.
Booking and Payment Terms
- A 100% deposit is required at the time of booking.
- Preferred payment method is ACH bank transfer to avoid credit card processing fees. Guests opting for credit card payment may incur additional fees to cover processing costs.
- All bookings are non-refundable within 30 days of the scheduled retreat date.
- Reservations cancelled more than 30 days before the retreat can be transferred without penalty to another guest or applied to a future retreat.
- Cancellations must be made in writing via email to ensure proper documentation.
- Guests receive a $1,000 commission for each referral booking. This credit is applied at the conclusion of their stay.
- Guests who book future stays or retreats during their current stay will receive a 10% loyalty discount.
- Check-in: 3:00 PM | Check-out: 11:00 AM. Early or late arrivals/departures subject to availability and additional fees.
- The resort maintains a strict non-smoking policy, indoors and outdoors.
- Flight and transfer bookings can be coordinated through our affiliated VIP travel agent, Colin McPhee ([email protected] | +1-212-810-9502).
- Resort reservations and inquiries: Rebecca Nichols ([email protected] | 888-487-2011).
- Mar Medical Group and Prana Maya Resort are not liable for any damage, loss, or injury sustained by guests during their stay or while participating in retreat activities. Guests are encouraged to have adequate personal travel insurance.
- In case of unforeseen events, including weather disruptions or hurricane warnings, policies in alignment with Prana Maya Resort’s established guidelines will apply.
Please refer to our Privacy Policy for information regarding the handling of your personal data.
